Shipping policy
Order Processing Times: Orders are processed within 3 business days of receiving payment. Please note that weekends and holidays are excluded from processing times. Orders placed after 5 PM will be processed the next business day.
Shipping Options:
- Domestic Shipping: We offer 3 shipping options for domestic orders, including standard shipping and expedited shipping.
- International Shipping: We ship to [list of countries]. International shipping times vary by destination and shipping option selected.
Delivery Times:
- Standard Shipping: 3 to 5 business days.
- Expedited Shipping: 2 business days.
- International Shipping: 5 to 10 business days, depending on the destination.
Shipping Costs: Shipping costs are calculated at checkout based on the selected shipping option and the destination. Customers are responsible for any additional charges, such as customs fees for international orders.
Return Policy: Returns are accepted within 2 days of delivery. Items must be in their original condition and packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Order Tracking: Customers will receive a tracking number via email once their order has shipped. They can use this number to track their shipment on the carrier's website.
Damaged or Lost Shipments: If an order arrives damaged or is lost in transit, customers should contact us within 2 days of delivery. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.
Terms and Conditions:
- Minimum order amount for free shipping: $100
- Special promotions and discounts may apply to certain shipping options.
- We reserve the right to change shipping policies at any time without notice.